From most recent cases, there have been a number of times that system are being hacked, data have been stolen like in the most recent case of RANSOMWARE. We have an efficient team to help you protect your computers from any virus attack or hacking. We do have our antivirus which we provide according to the configuration and need of your system, which protects your system from any damage or data loss.
- System Hacked
- Virus Issues
- System Slow
- Account Compromised
- Firewall issues
- System Crashed
- Files Missing
- Unusual Error Messages
- Network Security Issues
- Data Backup
Most of the computer related problems come through hacking which can damage your private data on your computer or emails.It is difficult to detect a virus or hacker on a computer because the hacker will hide or disguise their actions.
Here are some steps which you could follow to fix your system if it is hacked.
Cut Internet Connection: In order to protect your system from further damage, one should immediately stop connection to the internet. This will prevent it from being used to attack other computers as well as preventing the hacker from continuing to be able to obtain files and other information.
Remove the hard drive: If your system is compromised you need to shut down the computer immediately to prevent it from further loss/damage. Cut down the internet connection and restart the computer. Once you restart the computer, pull out the hard drive from the computer. If you are not able to do this, you can call our Virus Support department to help you with this.
Scan your drive for infection and malware: Use any antivirus or spyware scanner to check if the hard disk is infected by any virus or malware. If it is not then you are good to go but if it is infected, without wasting any time call our virus helpline number before it could damage any file on the hard disk.
Backup your data: Copy your photos, documents, media, and other personal files to another hard drive or any other location.
Place your hard drive back to your system: Once you have verified that backup has succeeded, you can put the drive back to your old PC and prepare for the next part of the recovery process.
Clean the old hard drive completely: It is very important to completely clean the hard drive in order to protect your computer from further damage. The only way to ensure that the drive is completely clean is to use a hard drive wipe utility to completely blank the drive and then reload your operating system to it. Installing the operating system again to your system won’t be an easy task. You can call us at our laptop/desktop customer service to help you with the reinstallation of the operating system.
We have dedicated Antivirus Support Helpline for any virus related problems or virus issues.